Manhattan College Knowledge Base

Moodle Course Creation and Enrollment FAQ

Updated on

When are courses created prior to the start of a semester?

Courses for the following semester are created approximately 2-3 weeks after the registration period begins. This is to allow the schedule to stabilize before courses are created. Faculty can expect their assigned courses to appear in Moodle according to the following timeline, with a possible variation of plus or minus one week:

  • Fall courses: 3rd week of May
  • Winter and Spring courses: 3rd week of November
  • Summer Courses: 4th week of April

How are Moodle courses created?

Once the course creation process is initiated for a given semester, Moodle course shells are generated automatically based on the official course schedule in Self-Service. If new courses are added to the schedule, this is reflected in Moodle once the system automatically syncs overnight.

If you are teaching multiple sections of the same course, you will find individual Moodle sites for each section and a combined site that includes students from all sections. The instructor has the discretion to choose which site to use. Students will only have access to the course sites that are made visible.

How do instructors gain access to their courses in Moodle?

Instructors assigned to courses are automatically added to these courses with the Moodle "Teacher" role. As soon as Moodle course shells are created, they are visible to the instructor in the Moodle dashboard.

How do students gain access to their courses in Moodle?

Students enrolled in courses are automatically added to these courses with the Moodle "Student" role. Students do not see courses displayed in Moodle until they have been made visible by the instructor. To view a current list of students enrolled in a Moodle course, click on the Participants tab at the top of the course.

If students add or drop a course, this change is reflected in Moodle once the system automatically syncs overnight. During high-change times, including the first week of the semester, extra syncs are performed to keep enrollment as current as possible.

I am a program director and need access to Moodle sites for courses in my program.  How do I gain access to these courses?

Course access requests should be submitted to the Registrar's office. Once a program director is assigned to program courses, they will automatically gain access to these courses after the system syncs overnight.

I am an instructor and I don't see my course(s) in Moodle.  What should I do?

  1. Consult the official course schedule on Self-Service to confirm that you are assigned to the course.  If the course is not listed on the schedule, or if you are not listed as the instructor, reach out to your chair or program director to resolve this issue. If you are newly assigned to a course, you will be added to the Moodle course site when the system automatically syncs overnight.
  2. Check your Moodle dashboard settings.  It is possible that your dashboard display filters are preventing you from seeing the course you are looking for.
  3. Refer to the Campus Directory.  If you are unable to locate your name in the directory, this indicates an issue with your employee record.  Email [email protected] for assistance.

If you continue to experience issues accessing your course(s), email [email protected] with your name and course information.

The name of my course in Moodle doesn't match the name of my course in Self-Service.  What should I do?

Moodle course names are set when the course is first created.  If a name change occurs in Self-Service, the name will not automatically be updated in Moodle.  Likewise, for a combined course section, if the included section numbers are updated, the Moodle course name will not automatically reflect these changes.

To request an updated name for a Moodle course, email [email protected].

0 Comments

Add your comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Previous Article Using the Sharing Cart block
Next Article Groups in Moodle